Interview Q&A
How long have you been in business?
33 years.
What is your primary product or service?
Wood flooring sales, installation, repair, sanding, custom staining and finishing.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I was a handyman and enjoyed working with wood. I still do. I attended GRJC Occupational training when I was 19. After that, I joined a friend and started a hanyman service, We got a few wood floor jobs, but they didn't turn out very well. Later, I completed a four year apprenticeship for a well known wood floor company. After that, I struck out on my own.
How do you differentiate yourself from other businesses in your category and area?
We offer many different types of finish, and put a lot more into our sanding than most other companies. We are also %95 Dust-Free with our sanding.
How many locations do you have and do you have plans to expand?
We are a small outfit. We have an internet showroom. www.classicwoodfloor.com.
What type of payments do you accept?
Cash, check or money order.
Which areas do you service?
Ottowa, kent and Allegan counties.
Who owns your company or runs daily operations?
Me - Paul Crawford
What are your hours of operation?
9-5:00, seven days a week.
What is the best compliment anyone can give you?
That they love their wood floor.
What is your favorite quote or Bible verse?
To thine own self be true.